David Oliver: Work wellness programmes aren’t the key to improving NHS morale or retention

André Spicer, professor of organisational behaviour at London’s Bayes Business School, has written recently in the Guardian about how work wellness programmes don’t make employees happier.1 And many employees don’t seem happy at all, especially in the NHS. Its 2022 staff survey (with over 600 000 responses) showed some of the worst scores since it began collecting data,2 and three in 10 were considering leaving.3 This is mirrored by national data showing a drop in patient and public satisfaction with the NHS.45Almost three quarters of staff survey respondents said that they worked in NHS organisations with “too few colleagues to allow them to do their job properly.” Only 27% said that “staffing was sufficient” at their organisation, and only 68% were “happy with the standard of care their organisation provided.” Health and wellbeing were significant concerns, and a third of doctors and dentists reported feeling burnt out from work.The NHS…
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