Embedding quality in primary healthcare

It is easy to assume universal health coverage means reaching more people with healthcare services, but simply extending access to services is not enough. Universal health coverage also requires ensuring that the right people receive the appropriate services at the right time and that they are of adequate quality. To deliver on the promise of universal coverage, regain losses in service coverage resulting from covid-19, and accelerate progress towards health for all we need to strengthen primary healthcare worldwide.12 Primary healthcare, an inclusive whole-of-society approach that brings services for health and wellbeing closer to communities, provides a foundation for universal coverage, but lapses in quality can jeopardise trust and deter people from accessing primary care services. As countries continue to strive for universal coverage, we need to focus on quality when designing and delivering primary care.3Despite the hard work of primary care providers globally, too often it is not an…
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