Opinion: Telehealth skeptics miss the forest for the trees

The role of telehealth and its staying power in our health care system is up for debate.

As someone working in the telehealth universe, I’ll be the first to say it’s not a panacea: some people are best served by in-person care. The reality, though, is that even before the pandemic emerged, the U.S. health care system struggled with stark limitations in access, vast disparities in outcomes, and out-of-control costs — largely without ever using telehealth to its full potential.

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