Hull Royal Infirmary’s maternity services are not safe or well led, says regulator

Maternity services at Hull Royal Infirmary require urgent improvements, the health and care regulator has said after finding that wards and clinics were badly managed, communication between staff was poor, and concerns raised by staff often went ignored, leading to unsafe care.The Care Quality Commission (CQC) found that the hospital’s antenatal day unit and triage area was chaotic and had an ineffective appointment system that was not adequately supervised, leaving people waiting for long periods to be seen without any offers of food or drink.1Inspections in March and April also revealed that antenatal wards were so poorly equipped that women and their birthing partners often had no bed or comfortable area to wait in. Regular understaffing and poor handovers added to the poor experience and outcomes for people using the service and for their babies, said Carolyn Jenkinson, the CQC’s deputy director of secondary and specialist healthcare.The risks associated with…
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