Helen Salisbury: What happened to the video revolution?

Four years ago, we knew that video consulting existed but saw no role for it in our practice. Most consultations were in person at the surgery, some were by telephone, and others involved home visits. Of course, we were aware that non-traditional GP services were offering remote consultation by video, but this didn’t affect us. Mostly, we saw it as a superficially attractive offer to young, healthy Londoners who prized convenience and quick access over continuity and hands-on care.Although it hadn’t spread much beyond the capital, remote consulting was seen by some as an efficient way forward and was lauded by the then health secretary, Matt Hancock. Patients signing up for a service that was almost exclusively remote disrupted the previous pattern of people being registered with a practice close to where they lived, and it adversely affected the finances of those local practices as they lost the payments associated…
Read Original Article: Helen Salisbury: What happened to the video revolution? »