Apologies are human, not an admission of guilt

Sokol mentions the principle of medical beneficence and the value of offering a sincere apology.1 An apology should be seen as an expression of empathy and a commitment to tackling the patient’s concerns. The legal system recognises the distinction between a genuine apology and an admission of negligence, based on the surrounding circumstances and language used. The Compensation Act 2006 states: “An apology, an offer of treatment or other redress, shall not of itself amount to an admission of negligence or breach of statutory duty.”2 The joint guidance from the General Medical Council and the Nursing and Midwifery Council also acknowledges this nuance.3In the same context, healthcare professionals are obligated to fulfil the duty of candour as outlined by the Health and Social Care Act 2008, the GMC, and the Nursing and Midwifery Council.34 It is crucial for doctors to feel supported in issuing apologies, ensuring that their professional reputation…
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