When AI takes a human touch: How a team effort to improve patient care in hospitals paid off
The project began with a vexing problem. Imaging tests that turned up unexpected issues — such as suspicious lung nodules — were being overlooked by busy caregivers, and patients who needed prompt follow-up weren’t getting it.
After months of discussion, the leaders of Northwestern University’s health system coalesced around a heady solution: Artificial intelligence could be used to identify these cases and quickly ping providers.
