Healthcare education needs radical reform to emphasise careful and kind care

Healthcare professionals and the organisations in which they work are increasingly expected to respond to the expansion of disease burden and chronic multimorbidity, persistent health inequities, and problems with quality and care variation.1 To tackle these unprecedented demands and a health workforce under pressure, the response—focused heavily on access, productivity, and efficiency—has industrialised healthcare to the point that it is becoming dehumanised, transactional, generic, burdensome, and cruel. Healthcare is being depleted of care.2Like the causes of this crisis of care, the solutions are complicated. However, an important way forward would be to reposition caring as the core purpose of healthcare systems, with clinical expertise and operational capacity focused on cultivating conditions that can foster care. Healthcare should be careful—that is, safe, based on the best evidence, and co-created with each patient to support their health goals and priorities.3 Care should also be kind and provided in easy to navigate and…
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