‘It’s a universal experience’: Doctor who treats Boston’s homeless population on why community is vital to health

After 40 years at the helm of nonprofit Boston Health Care for the Homeless Program, Jim O’Connell likes to remind himself — and his colleagues — that they’re not saving the world.

Yes, the program has a longtime reputation for building bridges between unhoused people and clinicians at Mass General, building sufficient trust to convince “rough sleepers” to be treated in the streets or visit the hospital. But they’re not even close to ending the crisis.

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