Unsung heroes: appreciating colleagues who work alongside us

Cyril SchaegisReceptionist, Newham HospitalAlthough covid-19 had an impact on many people’s lives, it led Cyril to his current role as a receptionist at Newham Hospital in east London (fig 1). After being made redundant in his previous post at a finance centre, he joined the hospital in a role giving out food to inpatients during the first wave of the covid pandemic in March 2020.bmj;379/dec15_6/o2842/F1F1f1Fig 1Cyril SchaegisHe says, “Of course, the pandemic was a very difficult moment for everyone. But realising that I could go back to work and make a difference for some people felt very rewarding to me.”Cyril, who is originally from France, enjoyed looking after patients on the dementia wards the most. As he was living abroad from his family, he says that it gave him comfort to think that someone would look after his grandparents like a member of their family, so he wanted to offer…
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