Education and training could reduce mistakes in medical records

Salisbury is correct to predict that mistakes will arise from shared medical records.1 Training for all health and social care staff and students about writing records that can be shared with patients should be mandatory. Third party data, safeguarding, and adolescent records all need special handling. We are doing our best to encourage all medical schools to include education and training on these topics.Mistakes already occur frequently through poor and incomplete records. Our studies on electronic record development and implementation programmes in 200023 and recent American studies4 show that 20-30% of patients find errors or omissions when they view their notes. The ombudsman report on medical complaints in 2015 found that a third of complaints were caused by poor communication.5Salisbury is also correct that patients want explanations and that time is too limited to provide them (though providing full information for patients is advised by the General Medical Council6). Patients…
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