Opinion: To make progress against Covid-19, processes must serve people, not a ‘labyrinth of bureaucratic rules’
By sheer necessity, the Covid-19 pandemic has united health care systems around the common purpose of accelerating advances to help patients that might otherwise have taken years to develop. This has taken cutting through layers of bureaucracy stemming from misguided policies, ingrained industry practices, and outdated conventions that too often tied the hands of patients and clinicians.
Such advances, some of which I saw firsthand at University Hospitals in Cleveland, where I serve as the chief clinical transformation officer, should be built on during this crisis and after it has passed.
