STAT Plus: ‘It’s very easy to get starry-eyed about AI’: Experts offer warnings on digital disruption in health care
Jenni West’s job is to spot innovative technology that improves people’s lives. As associate director for digital change in England’s National Health Service, she sees a lot of new ideas. When a small technology company tried to pitch a tool that would help people with dementia navigate the nursing homes where they live and become a little more independent, she was interested, but not for long.
“We showed it to a patient panel and they tore it to pieces,” West recalled. “They told us, ‘This isn’t going to work … even in the video you showed, the patient crashed into a wall.’”
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